Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County’s natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan. Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We were recently identified as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being. We have also received the Impact Award for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team!
Job Summary: Serves as a coordinator of the personal health programs and acts as an informed resource to other team members. Organizes clinics, workflows and processes of the personal health division to ensure efficiency and compliance with both state and federal mandates, statues, rules, regulations and requirements. Assists in ensuring that program services, policies and procedures are up to date and meet all mandates and regulations. Supports the Personal Health Manager in developing policies, procedures, forms and software upgrades for all personal health programs.
Starting Wage: $30.75 per hour, full-time
Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date - Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium) - County-funded Health Savings Account with our two high-deductible medical plans - County-paid employee life insurance coverage - County-paid short-term disability coverage, up to 52 weeks - Generous retirement plan, including a county contribution of 7% of your annual earnings - Tuition Reimbursement Program for college degree courses - Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1. - 13 paid holidays, in addition to PTO - FREE use of Allegan County government's two fitness centers
Responsibilities and Duties:
Performs assessments of clinical tools and educational needs for clients of the programs and team members to determine risk. Plans and coordinates intervention and referral based on findings in collaboration with the Personal Health team.
Assesses and delegates work assignments to staff, determine workload balance and manage resource allocation. Train, onboard and support the Personal Health team and provide feedback to leadership regarding competencies and concerns.
Develops and modifies policies and procedures for the Personal Health division in compliance with Michigan Accreditation Minimum Program Requirements (MPR’s).
Conducts quality improvement activities and quality assurance audits of documentation in charts, manuals, policies and procedures to ensure compliance with federal and state rules and regulations, MPR’s and customer service expectations for the program area.
Investigates, monitors and evaluates risk of communicable disease through supplemental information requests, follow-up phone calls, case investigation and contact tracing.
Coordinates and reviews the implementation, evaluation and revision of work plans, strategic plans, project scoping and activity schedules that meet program requirements.
Assists the team with complaints and inquiries and provide escalations to leadership. Personal Health Coordinator
Coordinates communication with internal and external stakeholders through the creation of reports, updates and meetings.
Works with various state and local agencies to jointly resolve public health problems.
Acts as the liaison of the grants directly related to the various programs and submit financial reports as directed.
Coordinates site visits, outreach activities and efforts through collaboration with a variety of stakeholders, outside entities and resources.
Documents all interactions in the Electronic Health Record (EHR) and database platforms. Maintain the EHR software database for the Personal Health team.
Coordinates and assists with Health Department clinical services to ensure coverage and optimal workflow.
Required Education and Experience:
Bachelor’s degree in Nursing, Social Work or clinical-related field preferred. Bachelor’s degree in Public Health, Health Education or Science will be considered. A combination of education and experience may be considered in lieu of degree.
Five (5) years of customer service experience.
Three (3) years of clinical coordination, office management or program management experience.